Returns

Returns

Cancellation of orders

If you wish to cancel your order, please e-mail us as soon as possible. You have up to 7 working days after the day you received your goods to cancel the order. Items must be unused and in their original packaging (this is particularly important for static-sensitive goods). We will reimburse you for the cost of the cancelled products, and outward postage and packaging from us, but not for your return postage. We advise that all returned products should be sent with insurance cover as we cannot be responsible for items that are lost or damaged in transit.  We cannot process a payment for refund until we have received the returned goods.

 
Faulty products

If you receive an item that you believe to be faulty, you have up to 7 working days after the day you received your goods to notify us and establish the nature of the fault. We may then offer a refund or replacement item and arrange return of the faulty products, we cannot process a payment for refund or a replacement product until we have received the returned goods.

Think3DPrint3D

Think3DPrint3D is a family business based in Peterborough UK, supplying components and complete 3D printer kits to individuals and resellers around the world. Formed in 2011, we believe passionately in Open Source Hardware and the RepRap project. We aim to provide quality products at reasonable prices, backed by an exemplary level of customer service and technical support. We are actively developing new 3D printer and electronics designs.

Contact Us

+44(0)1733396179
think3dprint3d@gmail.com

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